Frequently Asked Questions
General Questions
CareNav is a comprehensive resource directory designed to simplify the complex process of finding senior care and home support services in Canada.
We connect individuals and families with trusted care providers, housing options, and support resources in their local community all in one easy-to-navigate platform.
We are currently in the final stages of development and are preparing for our official launch in Early 2026. By signing up for our waitlist today, you'll be the first to know when we go live and get exclusive early access.
No. While we feature medical, nursing, and home health support services across Canada, CareNav is a holistic directory.
We will list a wide range of services including retirement residences, long-term care facilities, meal delivery, transportation, legal/financial planning for seniors, and companionship services.
For Families & Care Seekers
No. Searching the directory and accessing our educational resources will always be 100% free for families and individuals seeking care. Our mission is to reduce barriers to finding the help you need.
Trust is our top priority. We verify the legitimacy of businesses listed on our platform. Our goal is to ensure that every option you see is a credible, active service provider so you can make decisions with confidence.
Absolutely. In addition to our directory, the full version of CareNav will feature guided navigation tools and "Care Pathways" to help you understand what type of support might be best for your specific situation.
For Care Providers & Businesses
CareNav puts your services directly in front of the people who need them most, at the exact moment they are searching.
Unlike general search engines, our traffic is highly qualified individuals and families actively looking for senior care solutions.
We offer a basic directory listing for free. We will also offer Premium Tier packages that include enhanced visibility, detailed profiles (with photos and video), and direct lead generation features.
Pre-launch partners who sign up now may be eligible for early-bird discounts.
Yes. Our platform is built to handle multi-location businesses. You will be able to manage all your service areas from a single dashboard.
Technical & Privacy
We take data privacy seriously. Any information you provide during the pre-launch phase (such as your email address) is stored securely and will never be sold to third parties. We use industry-standard encryption and security practices to protect our community.
We love feedback! As we prepare for launch, we want to build the tools you actually need. Please contact our team at [email protected] with any suggestions.
Navigating Care, Together.
We are bridging the gap between Canadian families and senior care providers. Sign up below to be notified when we launch.
For Individuals, Caregivers &
Health Care Professionals
Looking for care homes or home support? Get free access to our comprehensive directory and resources.
For Providers
Operate a senior living facility or home care service? List your business to reach families directly.